Terms of service
Tilly Fashion — tillyfashion.com
Welcome to Tilly Fashion
These Terms of Service govern your use of the Tilly Fashion website located at tillyfashion.com and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these terms.
Please read them carefully before using our site.
1. About Us
Tilly Fashion is an Australian online fashion boutique operating at tillyfashion.com. For any questions, you can reach us at info@tillyfashion.com.
2. Acceptance of Terms
By browsing our website, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our website.
3. Products
We make every effort to display our products as accurately as possible, including colours, textures, and sizing. However, we cannot guarantee that your device's screen will display colours exactly as they appear in person.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Pricing
All prices on tillyfashion.com are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change prices at any time. The price you are charged will be the price displayed at the time your order is confirmed.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
5. Orders
When you place an order with Tilly Fashion, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
You will receive an order confirmation email once your order has been successfully placed. This does not constitute acceptance of your order — acceptance occurs when your order is dispatched.
We reserve the right to cancel orders in cases of:
- Suspected fraudulent activity
- Items being out of stock
- Errors in pricing or product descriptions
If your order is cancelled, you will be notified and a full refund will be issued to your original payment method.
6. Payment
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- PayPal
All transactions are processed securely. Tilly Fashion does not store your payment details. By submitting a payment, you confirm that you are authorised to use the payment method provided.
7. Shipping
We currently ship within Australia only.
Delivery timeframes and shipping costs are outlined in our [Shipping Policy]. Once your order has been dispatched, a tracking number will be provided via email.
Tilly Fashion is not responsible for delays caused by third-party courier services or circumstances outside our control.
8. Returns & Refunds
Our return and refund process is outlined in our [Return & Refund Policy]. Your rights under the Australian Consumer Law (ACL) are always protected and nothing in these terms limits those rights.
9. Intellectual Property
All content on tillyfashion.com — including but not limited to images, graphics, logos, product descriptions, and written content — is the property of Tilly Fashion and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from this website without our prior written permission.
10. User Conduct
By using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Submit false or misleading information
- Engage in any conduct that could damage, disable, or impair the website
We reserve the right to restrict or terminate access to our website for users who violate these terms.
11. Limitation of Liability
To the maximum extent permitted by Australian law, Tilly Fashion is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability to you in connection with any order shall not exceed the amount paid for that order.
Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.
12. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
13. Third-Party Links
Our website may contain links to third-party websites. These are provided for your convenience only. Tilly Fashion has no control over the content of those sites and accepts no responsibility for them.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
15. Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
Last updated: June 2026 Tilly Fashion — tillyfashion.com